How to Enroll

Enroll anytime from home or work, online at www.Benefitfirst.com or on your mobile device. You may also enroll by phone. To enroll by phone, call the BenefitFirst Customer Care Center at 888-322-9374. The Customer Care Center is available Monday - Friday, 8:30 a.m. to 5:00 p.m. EST. Once you’ve logged on, follow these simple instructions:

  • Enter your name as it appears on your paycheck and your date of birth in the following format: mm/dd/yyyy.
  • Choose a unique, confidential password and click SUBMIT.
  • On the Union County homepage choose ENROLL NOW!
  • If you are a new hire, choose ENROLL IN OR DECLINE BENEFITS AS A NEWLY ELIGIBLE EMPLOYEE.
  • If you are an existing employee going through annual enrollment or wanting to make a family status change, choose the appropriate transaction and click CONTINUE.
  • Check your personal information for accuracy and click NEXT.
  • Add any eligible dependents to the dependent screen and click NEXT.
  • Starting with the medical screen, complete your selections. Choose the level of coverage, the plan desired and the dependents to be added.
  • At the final enrollment screen, you will be required to review your elections and certify them by re-entering your password.
  • The final step is to click the SUBMIT button. That’s it...the entire process can take as little as 4 minutes to complete.

Enroll in 5 easy steps:

  1. Log on at benefitfirst.com or our mobile app.*
  2. Enter company ID: 1212
  3. Create a user ID.
  4. Enter password provided
  5. Log in and follow instructions.

Need an explanation of insurance terms or help deciding between your benefit options?

Visit the Decision Support Center on your Benefit first homepage for a library of frequently asked questions.


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